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IT Support

with Lync

Your Digital Partner

Welcome to Lync

Your AI-powered Digital Partner for 1-on-1 Solutions.

In-Sync with You

Continuously learns through natural conversation.

Helps you Analyze

Share docs/images for tailored content and insights.

IT Partner

Helping you with insights, expertise, and solutions.

IT Support Chat

Lync is your digital partner that accelerates innovation and improves outcomes across IT. Inspiring ideas with tailored insights, helps align strategic goals to IT objectives, optimizes operations with recommendations and improvements.

Always-available, context-aware interactions deliver personalized user experiences and targeted support for IT professionals, support teams, project managers, business stakeholders, and end users, while maintaining secure and private conversations.

Providing best-practice guidance, technology insights, risk and compliance advice, and solution recommendations, Lync streamlines workflows, reduces friction, and empowers teams to make faster, better-informed decisions.

1-on-1 Chat

Tailored Support

Brand Voice

Smart Partner

In-Sync with You

Real-time Chat

IT Support Chat

IT Support Chat

- 1-on-1 with Lync.

- Natural Conversations.

- Diagnose Errors.

- Inspire New Ideas.

- Tailor IT Solutions.

Lync Personalized

- Add your Brand Voice.

- Help Lync understand you/your company to align better solutions.

myBrand Voice by LoneSync AI Suite

Upload Images & Docs

- Upload & Discuss details.

- Get Insight and Ideas.

Real-time Data

- Searches for You.

- Tailored Insight.

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Have a Question

IT Support FAQ's

How do I access Lync?

Sign-in here, or using upper-right menu.

> Select Chat in left menu, and IT in chat menu drop-down.

What areas of Support are available?

Lync helps with PC's, Macs, Android and Apple phones, along with internet, network and cloud.