Insight

M365(Microsoft 365) is a suite of services with cross platform compatibility. Includes many services from Professional Custom Email(you@yourbrand..) with Exchange, File Sync with OneDrive and much more.

1-to-1(One-to-One) means a personalized service based around your requests and goals. Each answer or solution is tailored to your scenario, understanding more about what you do for zoned in Insight.

Hours are a commitment of availability, for example on a monthly plan – if a particular month does not require full amount of hours, there is no roll-over, refund or other. Should there be an increase of usage or decrease on a continual basis, LoneSync will reach out to discuss alternative options personalized for you.

**Reserved time is for business hours only – additional time outside of business hours and holidays, requires an extended hours plan.

Travel to site is an option and based on per project, ideal for planning and project management with a visual of overall goals in person. Can also compliment remote work for a more balanced approach to certain project goals.

Costs associated with this option:

• All travel(mileage, meal, accomodation…etc) costs + Insight rate.
• Increased rates apply for extended hours and through holidays.

When cancelling or changing a plan, there may be an option to credit remaining term and use for any service renewals. There are no refunds for cancelling services, only credit to the account and active services.

*If partnership connections are removed by client prior to end of plan term, this cancels plan(s) and forfeits any available credit. Re-establishing requires a new term following review and associated setup costs.