IT Support

with Lync

Your Digital Partner

Welcome to Lync

Your AI-powered Digital Partner for tailored ideas.

In-Sync with You

Continuously learns through natural conversation.

Natural Analyzer

Analyzing data & images for more in-depth insight.

IT Partner

Helping you with insights, expertise, and solutions.

IT Support with Lync Overview

Lync is your digital partner that accelerates innovation and improves outcomes across IT. Inspiring ideas with tailored insights, helps align strategic goals to IT objectives, optimizes operations with recommendations and improvements.

Always-available, context-aware interactions deliver personalized user experiences and targeted support for IT professionals, support teams, project managers, business stakeholders, and end users, while maintaining secure and private conversations.

Providing best-practice guidance, technology insights, risk and compliance advice, and solution recommendations, Lync streamlines workflows, reduces friction, and empowers teams to make faster, better-informed decisions.

Chat with Lync

Tailored Support

Brand Voice

Smart Partner

In-Sync with You

Real-time Chat

IT Support with Lync Features

IT Support Chat

- Apps, Devices, Web & Cloud.

- Natural Conversations.

- Diagnose & Plan IT.

- Inspire New Ideas.

- Tailor IT Solutions.

Lync Personalized

- Add your Brand Voice.

- Help Lync understand you/your company to align better solutions.

myBrand Voice by LoneSync AI Suite

Upload Images & Docs

- Upload & Discuss details.

- Get Insight and Ideas.

Real-time Data

- Searches for You.

- Tailored Insight.

IT Support with Lync FAQ's

How do I access Lync?

Sign-in here or using upper-right menu.

> Select Chat with Lync in left menu, and IT Support in chat menu drop-down.

Can Lync help in other areas?

Yes - Lync has several focus areas, and can assist in general areas as well.